Terms of service

 

Terms of Service – Topsham Greengrocer and Florist

OVERVIEW

This website is operated by Topsham Greengrocer and Florist. Throughout the site, the terms “we”, “us” and “our” refer to Topsham Greengrocer and Florist.

We offer this website, including all information, tools, products, and services available from this site (the “Services”), to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Our store is hosted on Shopify, which enables us to provide our Services to you.

By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.

1. ACCESS AND ACCOUNT

By using this site, you confirm that you are at least 18 years old or using the site under appropriate supervision.

You agree to provide accurate and complete information when making a purchase and to keep your account details secure. You are responsible for all activity under your account.

2. OUR PRODUCTS

We aim to display our products (including fresh produce and flowers) as accurately as possible. However:

  • Colours and appearance may vary depending on your device

  • Fresh goods may vary in size, shape, ripeness, and presentation

  • Product origins (country of origin) may vary depending on seasonal availability and supply

  • Product class or grade (for example Class I or Class II) may vary where applicable

  • Availability may change without notice

Due to the seasonal and perishable nature of our products, we reserve the right to substitute items with alternatives of equal or greater value where necessary.

We reserve the right to limit quantities or discontinue products at any time.

3. ORDERS

Placing an order constitutes an offer to purchase.

We reserve the right to accept or decline any order. Orders are only confirmed once payment has been processed and you receive confirmation.

Due to the perishable nature of many products, cancellations may not be possible after an order has been accepted.

Refunds and returns are handled in accordance with our Refund Policy.

4. PRICING AND PAYMENT

All prices are listed in GBP (£) and include VAT unless stated otherwise.

We reserve the right to change prices at any time.

You agree to provide valid payment details and confirm that you are authorised to use the chosen payment method.

5. DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by couriers or circumstances outside our control.

Risk passes to you once the goods are delivered.

6. INTELLECTUAL PROPERTY

All content on this website (including images, text, branding, and logos) is owned by Topsham Greengrocer and Florist or its licensors.

You may not reproduce or use any content without prior written permission.

7. THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links. These are provided “as is” and we are not responsible for their content or functionality.

8. SHOPIFY RELATIONSHIP

Our store is powered by Shopify, but all sales are made directly with Topsham Greengrocer and Florist.

Shopify is not responsible for any issues relating to purchases made from our store.

9. PRIVACY

Your personal data is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.

10. FEEDBACK

Any feedback you provide may be used by us without restriction or compensation.

11. ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.

12. PROHIBITED USES

You agree not to use our site:

  • For unlawful purposes

  • To transmit harmful or malicious code

  • To attempt unauthorised access to our systems

We may suspend or terminate access if these terms are violated.

13. TERMINATION

We may terminate or suspend access to our Services at any time without notice.

14. DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available”.

We do not guarantee uninterrupted or error-free service.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by UK law, we are not liable for indirect or consequential losses, including loss of profits, revenue, or data.

Nothing in these Terms affects your statutory rights.

16. INDEMNIFICATION

You agree to indemnify us against claims arising from your breach of these Terms.

17. GOVERNING LAW

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.

18. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site means you accept those changes.

19. CONTACT INFORMATION

Topsham Greengrocer and Florist
Email: topshamgreengrocersandflorist@gmail.com

Business Address: Topsham greengrocers and florist
Phone Number: 01392 873116
Company Number:
VAT Number: